Some emails display images as http address

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Level 1

1 points

Some emails display images as http address

I have a new Macbook Air. I get regular emails from eBay, etc and they contain images. Lately some emails, not all, do not display the images. Instead there is an HTTP address that if I open takes me to the images in Safari. I have all the settings to display HTM images.If I check the same email message on my iPad or iPhone it does show the images. The problem is only on the MacBook Air. Any thought on fixing this??

MacBook Air (11-inch Mid 2013), OS X Mountain Lion (10.8.4)

Posted on Jul 16, 2013 11:23 AM

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Answer 1

Linc Davis

Level 10

209,547 points

Jul 16, 2013 2:42 PM in response to maus100

Select

Mail ▹ Preferences ▹ Viewing

from the menu bar and check the box marked

Display remote images in HTML messages

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Answer 2

maus100 Author

Level 1

1 points

Jul 17, 2013 9:00 AM in response to Linc Davis

Hi...actually I had already done as you suggested. There are only a few emails that have this problem. Out of ten only two did not display the images. Instead they just have the http address. If I click on the address it takes me to safari and shows me the images. Thanks!

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Answer 3

Linc Davis

Level 10

209,547 points

Jul 17, 2013 9:12 AM in response to maus100

This seems a rather minor problem to me, but if you really want to pursue it, you can try the following.

Quit Mail. Force quit if necessary.

Back up all data. That means you know you can restore the Mail database, no matter what happens.

Triple-click the line below on this page to select it:

~/Library/Mail/V2/MailData/Envelope Index

Copy the selected text to the Clipboard (command-C). In the Finder, select

Go ▹ Go to Folder

from the menu bar. Paste into the box that opens (command-V), then press return.

A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.

Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.

Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

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