1 Reply Latest reply: Jul 18, 2013 12:31 PM by sterling r
mitch.rodman Level 1 Level 1

Doe's anyone know a way to cancel a download which is in the limbo stage? I accidently purchased an App which was free a few days ago and then reverted back to $6.99 and I didn't realize the free promotion was over.

 

Here's a screenshot of where I'm at with it. I managed to stop it from downloading but I'd like to cancel and escape be billed which I suspect has already happened.

 

Apperror.png

 

 

 

Solved by sterling r on Jul 18, 2013 12:31 PM Solved

Hello Mitch,

 

I would reach out to the iTunes Store support directly with this article How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase found here http://support.apple.com/kb/ht1933.

 

Although you can check your purchased history to see if you had been charged for the app in question.

iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/ht2727.

 

Cheers,

Sterling