Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cancel a download?

Doe's anyone know a way to cancel a download which is in the limbo stage? I accidently purchased an App which was free a few days ago and then reverted back to $6.99 and I didn't realize the free promotion was over.


Here's a screenshot of where I'm at with it. I managed to stop it from downloading but I'd like to cancel and escape be billed which I suspect has already happened.


User uploaded file




User uploaded file

User uploaded file

Posted on Jul 16, 2013 12:01 PM

Reply
Question marked as Best reply

Posted on Jul 18, 2013 12:31 PM

Hello Mitch,


I would reach out to the iTunes Store support directly with this article How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase found here http://support.apple.com/kb/ht1933.


Although you can check your purchased history to see if you had been charged for the app in question.

iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/ht2727.


Cheers,

Sterling

1 reply
Question marked as Best reply

Jul 18, 2013 12:31 PM in response to mitch.rodman

Hello Mitch,


I would reach out to the iTunes Store support directly with this article How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase found here http://support.apple.com/kb/ht1933.


Although you can check your purchased history to see if you had been charged for the app in question.

iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/ht2727.


Cheers,

Sterling

Cancel a download?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.