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I bought MainStage2 on May 30 2013, Am I eligible for upgrade to MainStage 3

I see today the new MainStage3 was released. I was unaware this was coming. Now, what is my eligiblity for upgrade to MainStage3? I just bought MainStage2 on May 30th of this year.


Thanks,

Allen

MainStage, OS X Mountain Lion (10.8.4)

Posted on Jul 16, 2013 5:15 PM

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Question marked as Best reply

Posted on Jul 16, 2013 5:27 PM

Some people called Apple regarding this and it seems if you bought MS2 within 30 days before today, you can get a refund. You bought it outside of this window, so the answer will probably be "no".

2 replies

Jul 18, 2013 10:11 AM in response to Jafosmite

Just to let everyone know, I reached out to Apple through the online process and Apple resolved this!!! I should get a refund in 7 to 10 days. This will allow me to purchase MainStage 3.


Now the plus was that I was able to present Apple with all my details regarding the original purchase and that along with being a n00b with Apple may have helped.


Apple Customer Service was a pleasure to work with and I won't hesitate to engage again if needed.


Apple also supplied me with the following:

a link here with more information about the difference of a software upgrade vs software updates. This is for your future reference.

Software update, upgrade--what's the difference?

http://support.apple.com/kb/HT1444


Thanks Blueberry for the point in the right direction. :-)

I bought MainStage2 on May 30 2013, Am I eligible for upgrade to MainStage 3

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