Just purchased a new iPod shuffle 4. iTunes will not acknowledge it and my computer thinks it as an external drive. I have shut it off, restarted, replugged, tried to reinstall still no luck. Best bet, I'm thinking, is to return it and try again any other thoughts?
iPod shuffle
http://support.apple.com/kb/TS3572 for iPod Shuffle not appearing in iTunes:
http://support.apple.com/kb/TS1363 for when the Ipod is seen by the computer, but not itunes.
http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf is the user manual: Section 5 is using iPod Shuffle in disk mode.
Thanks for feedback, I appreciate it.
I have actually tried all of the above and none of it has worked. Me thinks it's a dud! I do not have the option of selecting the IPod in Itunes as it does not appear in Itunes. Back to the drawing board. 😟
Computer thinks my shuffle 4 is an external drive
