2 Replies Latest reply: Jul 21, 2013 12:16 AM by Michael Allbritton
mkennedy27 Level 1 (0 points)

I have an IPOD Classic 160GB Purchased in Late 2012 and I am finding that some of the movies i buy with digital copy for ITunes will not let me sync with this IPOD  some ITunes will convert for me but I have some movies that when I try to convert them to ipod format the option is greyed out will not let me make an SD version for my IPOD why is this and if Apple is no longer supporting the IPOD classic for all the movies I purchase why is it that I can still go into Target or another major retailer and still purchase this device. I paid for the IPOD Classic 160GB I paid for the movie **** it I just want what I paid for!!!!!!!!!!!!!!!!!!!!!!!!!!!!


iPod classic 160GB (Late 2009), Windows Vista
  • sterling r Community Specialists

    Howdy mkennedy27,

     

    I found this article while researching what you are describing called iTunes: May be unable to transfer videos to iPhone, iPad, or iPod found here http://support.apple.com/kb/TS1497?viewlocale=en_US

    This section in particular:

     

    Other video sources

    If you did not purchase videos from the iTunes Store, they may not be in a format that you can play on your iPhone/iPod. In many cases, you can convert them to the correct format using iTunes or QuickTime.

    • Using iTunes: Select a video and choose Advanced > Create iPod or iPhone Version

     

    Regards,

    Sterling

  • Michael Allbritton Level 6 (16,785 points)

    The iPod Classic does not support high definition video: http://support.apple.com/kb/SP572

     

    If it is available, you can download the standard definition version of the movie to sync to your iPod Classic. However since movies and TV shows purchased from the iTunes Store (this includes all "digital copies" as well) are restricted by DRM they can not be converted.