can't get any screen display (nano 7th gen)

can't get any screen display (7th gen nano) -- yesterday had low battery and it may have been "a little sweaty" wet, charger all night -- still can't get it to "turn on"

iPod nano

Posted on Jul 17, 2013 7:06 AM

Reply
1 reply

Jul 19, 2013 12:06 PM in response to garlaham

Hello garlaham,


I would be concerned too if my iPod nano's was not powering on. I recommend following the steps below:


Will not turn on or screen remains dark

  • Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
  • If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
  • If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
  • If the screen remains dark and will not turn on, then your iPod may need service.


I got this information from the following article for the 6th generation iPod nano. The steps are the same, except I updated the second step with the reset for the 7th generation iPod nano:


iPod nano (6th generation): Hardware troubleshooting

http://support.apple.com/kb/ts3474


How to reset iPod

http://support.apple.com/kb/ht1320


Thank you for using Apple Support Communities.


Best,

Sheila M.

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can't get any screen display (nano 7th gen)

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