Skip navigation

Wat dose this mean.    Your payment method was declined. Please enter another payment method.

384 Views 2 Replies Latest reply: Jul 19, 2013 3:35 AM by msfara RSS
Andrew.rogers@live.com.au Calculating status...
Currently Being Moderated
Jul 17, 2013 7:06 AM

Wat dose this mean.    Your payment method was declined. Please enter another payment method.

iPhone 5
  • Lawrence Finch Level 7 Level 7 (24,420 points)

    It means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

     

    1. Insufficient balance or account in arrears
    2. Account suspended for suspected fraud (not necessarily by you)
    3. Error in card number
    4. Wrong expiration date
    5. Wrong CCV code
    6. Address in your iTunes account does not match exactly the billing address for the card
    7. The card was not issued in the country of the iTunes store
  • msfara Level 1 Level 1 (0 points)

    Hi, my problem was solved.

    First, you need to check the balance on your bank account.

    Then, you need to open the itunes on your laptop and sign in.  There, you can see "purchase history". Click on that.

    Under the purchase history, you can see the amount you owe to Apple. If your balance is lower than the amount you owe, then you need to top up some money to your bank account. 

    Make sure the amount you want to top up is higher than the amount you owe.

    Then, open your apple id account and click payment information..insert back your debit card info and your billing address.  Then, click "Done".

    That's all.. After you complete this step, under payment method you can see "None" option appears.  Try this out!

    (Sorry for my bad english, hope you can undertand what I want to share)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.