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Macbook Pro/Silverlight issues

The most recent question & reply I can find in the Community is a year old, so I am asking again.


I have a Macbook Pro running OSX version 10.8.2 (purchased in December of 2012)

I had been watching movies, TV shows, etc. on Netflix for several months with no problem. Last week while in the middle of a show, a screen popped up stating:


Silverlight Installation Problem

Error code: 2103


I uninstalled & reinstalled as suggested. Quite a few times, actually. I sent my question to Microsoft Silverlight Support, but did not get a response, of course. I have read online about others with defiinite issues with Silverlight for Mac.


Last night I tried reinstalling once again, and that time it worked. I was ecstatic, to say the least. I have been watching a TV series, and very much wished to continue. I watched a couple of episodes last night. This morining I was able to watch a full episode (40 minutes) and most of the next episode. THEN, the screen went blank, but the audio portion continued to work.


I know I can uninstall/reinstall Silverlight again and hope it fixes the problem. But is it only a temporary "fix" as it apparently was last night? I guess I really want to know:


Has anyone actually had any luck in REALLY "fixing" this Microsoft Silverlight/Mac issue? Or should I just forget about watching Netflix on my Mac?


😠 😟 😕 (Yes, I'm angry, sad and confused).


MacBook Pro, OS X Mountain Lion (10.8)

Posted on Jul 17, 2013 7:36 AM

Reply
3 replies

Jan 27, 2014 6:48 PM in response to darleendromde

I would dearly love to know the fix for this too. I have closed down running browsers, uninstalled Silverlight, removed any files remotely associated with Silverlight, even added the Silverlight plugin to the trusted files on my AV (Kaspersky), alas to no avail. It would appear from comments left by others frustrated by this on forums, MS blames Netflix, Netflix blames MS, and MS has very little interest in MAC users.

May 28, 2014 12:51 PM in response to The British Badger

For all of you that's having this problem don't call microsoft or apple they are way too smart so they can't fix this problem.


Here's the solution.................


Step 1; Turn your anti virus protection off.


Step 2: Go to netflix


Step 3: After the movie comes on, turn your protection back on!


Thats it. I fixed many computer using this. You are welcome...

Macbook Pro/Silverlight issues

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