set time & date

God how we miss Steve... ATV not working... set time and date issue... New aout of the box... please help...

Posted on Jul 17, 2013 9:06 AM

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1 reply

Jul 19, 2013 12:46 PM in response to jloreto99

Hi jloreto99,


Thanks for visiting Apple Support Communities.


I'd recommend these steps for an Apple TV that is behaving unexpectedly:


Apple TV: Basic troubleshooting

http://support.apple.com/kb/ht1551

  1. Reset Apple TV by unplugging it from the power outlet, waiting about five seconds, then plugging it in again.
  2. Power off your TV, wait five seconds, then power it back on.

Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS4546

  1. Ensure that Apple TV is within range of your Wi-Fi router or base station.
  2. Confirm that your Wi-Fi router and cable/DSL modem are connected to power and turned on.
  3. Make sure other devices (computers, iPhone, iPad, for example) are able to connect to the Wi-Fi network and access the Internet.
  4. Check your Wi-Fi network settings on Apple TV:
    • Select Settings > General > Network > Wi-Fi and press the center button on the remote to display nearby networks.
    • Choose your Wi-Fi network from the list.
    • If your Wi-Fi network uses a password, make sure you are entering it correctly.
  5. Restart your Apple TV by selecting Settings > General > Restart.
  6. Try restarting your Wi-Fi router or modem by turning it off and then on again.

If you're still encountering the issue, you can also restore your Apple TV:


Apple TV (2nd and 3rd generation): Restoring your Apple TV

http://support.apple.com/kb/ht4367


Best Regards,


Jeremy

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