billed but no app

Question

Level 1

8 points

billed but no app

I have spent 60 min in "Apple Support", to get around an INR 60 app less billing. Trying to download a paid app. Have been charged INR 60 for an INR 550 app. No sign of the app. Is there somebody at the end of this support labyrynth who can anull the billing and doa refund?

Posted on Jul 17, 2013 10:10 AM

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Answer 1

varjak paw

Level 10

170,200 points

Jul 17, 2013 12:18 PM in response to askans

If you have only been charged INR 60 for an app that was supposed to cost INR 550, either you selected the wrong app or the iTunes Store had an error in processing the purchase. Go here:

http://www.apple.com/emea/support/itunes/contact.html

to report the issue to the iTunes Store.

Regards.

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