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ALL iTunes backups are CORRUPTED. HELP!

Ladies and Gentelmen -


Here is the situation:


I owed an old 3GS. I sold it on ebay. I connected it to my iTunes (which was set up to my iPhone 5) to wipe the 3GS, which it had not been wiped before I sold it. By doing this I had no idea I was going to create a problem for myself...


A few days later after experiencing some issues with my iPhone 5 with cache memory and trying to use the search function on sms, I decided to wipe the phone and restore from backup. Simple enough right? and straighforward...


Well, when I tried to restore from backup I notice that the most recent back up was corrupted. I tired other back ups in itunes and all of them where "corrupted or or not compatible with the iphone that is being restored."


I have tried 'ibackup extractor' as some other forums suggested and it still does not work. I have called apple care and did could not help me.


All I am looking for is to resore my iphone 5 back to where it was 5 days ago. Images, sms, notes, etc.


Anyone has any idea what in the world happened? Is there a way of resolving this problem?


Thanks everyone

iPhone 5, OS X Mountain Lion (10.8.2)

Posted on Jul 17, 2013 8:57 AM

Reply
5 replies

Jul 17, 2013 2:00 PM in response to charlie alpha

Corrupted backups are usually caused by software problems on the iPhone. Or iTunes having some corrupted files. You may need to uninstall and reinstall iTunes. Remember, for Windows you have to uninstall several programs in a certain order. Here's that article: http://support.apple.com/kb/HT1923?viewlocale=en_US


As far as your data goes, I'm sorry but there's nothing anyone can do. You are going to have to build it all back up again.

ALL iTunes backups are CORRUPTED. HELP!

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