h.264 codec is not supported

Any reason why a 1080p QuickTime movie encoded in h.264 at 10000kbps is not supported on the iPhone? That's the codes I'm always using and now all of a sudden it cannot be synced?


Thanks,

Simon

iPhone 4S, iOS 5.1

Posted on Jul 17, 2013 1:12 PM

Reply
8 replies

Jul 17, 2013 2:06 PM in response to Lawrence Finch

Yes. It has worked up until a week ago. Then suddenly there's no support.


I know iPhone does not have 1080p or 720p resolution, but that has never stopped me for playing back HD video on it. Let's say I shoot a 1920x1080 video on my XDCAM, I export the file in h.264, import it to iTunes and sync it with my iPhone or iPad. No problems.


I just thought it was kinda weird.


Thanks

Jul 17, 2013 2:45 PM in response to sigrdr

Exact specs supported, as given by Apple:

Video formats supported: H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format


Make sure the file complies with it.

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h.264 codec is not supported

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