Macbook Pro 15.4 2010 i5 keeps randomly shutting down. Help?

Welcome to Apple Support Communities

You have a Mid 2010 15-inch MacBook Pro, and the log is showing a problem with your NVIDIA GPU. If you have a look at the first lines, you will see "GPU Panic", that indicates a GPU problem.

Mid 2010 15-inch MacBooks Pro have got a defective NVIDIA GPU that may cause unexpected restarts, black screens, kernel panics... See > http://support.apple.com/kb/TS4088

Fortunately, Apple is repairing all of those MacBooks Pro for free if it was purchased less than 3 years ago, so make a backup of your data with Time Machine, Carbon Copy Cloner or Disk Utility's Restore feature, and take it to an Apple Store or reseller. Print the log in case Apple refuses to repair the MacBook Pro

Good luck

Hi,

I have the same problem of conoreggy123.

My mac book pro is: 15,5 inch, 2,4 Ghz, Intel Core i5, 4GB RAM, bought in july 2013

Since I made the update of OSX Maverick three weeks ago, once every two days the screen of my mac become black, than the mac turn off and ristart telling me that there was a problem, so the computer had to switch off.

The error report give me the same "GPU Panic" quotation, here the report:

Anonymous UUID: 74A57E83-C577-57D0-2142-E3111A1A42DD

Sat Nov 23 19:31:11 2013

panic(cpu 2 caller 0xffffff7f94c58fac): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b2494000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff808ec12ea0 : 0xffffff8012822f69

0xffffff808ec12f20 : 0xffffff7f94c58fac

0xffffff808ec12ff0 : 0xffffff7f9338753d

0xffffff808ec130b0 : 0xffffff7f93453d9e

0xffffff808ec130f0 : 0xffffff7f93453dfc

0xffffff808ec13160 : 0xffffff7f936d85be

0xffffff808ec13290 : 0xffffff7f93477d41

0xffffff808ec132b0 : 0xffffff7f9338e08d

0xffffff808ec13360 : 0xffffff7f9338bbae

0xffffff808ec13560 : 0xffffff7f9338d4d7

0xffffff808ec13630 : 0xffffff7f942805bf

0xffffff808ec13700 : 0xffffff7f942aa993

0xffffff808ec13780 : 0xffffff7f94292cc0

0xffffff808ec137e0 : 0xffffff7f942935ba

0xffffff808ec13830 : 0xffffff7f94293934

0xffffff808ec138a0 : 0xffffff7f942941a8

0xffffff808ec138e0 : 0xffffff7f942611ca

0xffffff808ec13a60 : 0xffffff7f94290b20

0xffffff808ec13b20 : 0xffffff7f9425fcb9

0xffffff808ec13b70 : 0xffffff8012ccc226

0xffffff808ec13b90 : 0xffffff8012ccd821

0xffffff808ec13bf0 : 0xffffff8012ccb28f

0xffffff808ec13d40 : 0xffffff80128b6008

0xffffff808ec13e50 : 0xffffff8012826bb1

0xffffff808ec13e80 : 0xffffff80128139b5

0xffffff808ec13ef0 : 0xffffff801281e003

0xffffff808ec13f70 : 0xffffff80128c921d

0xffffff808ec13fb0 : 0xffffff80128f3e26

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f94c4b000->0xffffff7f94c5dfff

dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f94c43000

dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f93285000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92de8000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f932e3000

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f94c46000

com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f93336000->0xffffff7f935a5fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92de8000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f93326000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f932e3000

com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 424e000->0xffffff7f94318fff

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92de8000

dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f93326000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f932e3000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f93336000

com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f935b0000->0xffffff7f9385cfff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f93336000

dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f92de8000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

13A603

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000012600000

Kernel text base: 0xffffff8012800000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 18430176557943

last loaded kext at 302332638885: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f94d5f000, size 335872)

last unloaded kext at 329523145040: com.apple.driver.AppleUSBUHCI 650.4.0 (addr 0xffffff7f93b11000, size 65536)

loaded kexts:

org.virtualbox.kext.VBoxUSB

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK3265GSXF, 320,07 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: 2.4G Keyboard Mouse

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

I would like to know if my problem is really the same of conoreggy123, or if no which problem is it?

Then, if the problem is the same, as I think, I would like to ask you if apple should fix my mac free of charge like you suggested in the post?

Many thanks,

Matteo

They should since you are under your one year warranty still.

Hi Eric,

I made a mistake in the description. My Mac Book Pro is from July 2010, not 2013!! That is way I wanted to know if apple should repair it free of charge!

However, thanks for the quick feedback.

Waiting for answers...

Many thanks,

Matteo

While your computer is over 3 years old, I would make a Genius Bar appointment. Testing is supposedly free and based on some posts in the communities, the store manager apparently has some leeway on fixing computers that are outside the 3 year period. Print the crash report and take it with you.

Genius Bar Reservation

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