Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My card keeps declining on Apple even though I know I have money lon it

I have been trying for days to get Apple the accept my card and it is now really annoying me and because of it I also cannot top up my phone

Posted on Jul 17, 2013 2:06 PM

Reply
Question marked as Best reply

Posted on Jul 17, 2013 2:24 PM

Your best course of action is to contact Apple directly: https://expresslane.apple.com/

12 replies

May 3, 2016 1:35 PM in response to AAN2

OK guys all of you saying debit cards aren't accepted anymore well they have been since at least 2015 because that's when I purchased mine although I am in the UK, I'm having this issue again now only it's a card that until a few days ago was working fine I tried to make an in app purchase and was a few pence short of the price without realising, obviously the payment was declined but it's continued to decline my card ever since so I'm not unable to download new apps or update the ones I have. Does anyone have any suggestions?

My card keeps declining on Apple even though I know I have money lon it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.