Microsoft Excel will not start up on my new IMac

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Level 1

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Microsoft Excel will not start up on my new IMac

I recently (July 2013) bought the new IMac and installed Microsoft (Word, Excel, Powerpoint, Outlook). All applications have been operating fine (the 5 days I have had the computer) until this evening. Excel is giving me an error: Microsoft Excel encountered a problem and needs to close. We are sorry for the inconvenience. It continues to ask me to send an error report. I have restarted my computer however that did not solve anything...

All other applications (Word, Powerpoint and Outlook) open properly.

Any help is greatly appreciated.

iMac (21.5-inch, Late 2012), OS X Mountain Lion (10.8.4)

Posted on Jul 17, 2013 6:22 PM

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Answer 1

BGreg

Level 6

17,588 points

Jul 17, 2013 7:40 PM in response to bobbackwards

First I would delete the Excel preference file ... First, exit Excel. Then, in your user/library/preferences find com.microsoft.excel.plist and rename it to something like com.microsoft.excel.plist.save. Restart Excel, if all is OK, delete the excel.plist.save file as a new one was created when it was loaded.

If that doesn't do it, reinstall Excel ... you may want to uninstall it then reinstall if a straight reinstall doesn't work.

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