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When I go onto Safari and to a website like Verizon. I go to the page to pay my bill. When I press on the 'Pay Bill' red button, it does nothing. It will not forward to the next step or the next page. It is so frustrating. My iPad works find but not my iMac. Please help me to fix this!!
iMac, OS X Mountain Lion (10.8.4)
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults.
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults.
I have exactly the same problem. It happens most sites require user to log in. I can fill the username and password textbox but cannot click Log in/Sign In/Remember me, etc. I also turn off extensions but the problem has never gone. On the other hand, Firefox and Chrome works perfectly without any minor problem.
hyperlinks/buttons not working in Safari
