Previous 1 7 8 9 10 11 Next 592 Replies Latest reply: Aug 12, 2013 8:09 PM by Ajdnfjcksosj Go to original post Branched to a new discussion.
  • K T Level 7 Level 7 (23,700 points)

    markfalta wrote:

     

    As much cash as they got banked, there's really no good excuse for not having redundant systems to ensure critical infrasturcuture is not offline for days on end. 

     

    Apple uses servers and software provided by 3rd parties (JIVE Software, mainly). Apple is just a user and not tasked with any work related to the supporting infrastucture. It's all outsourced.

  • Simply Rob Level 1 Level 1 (0 points)

    Now you know why they've got some much money in the bank.

  • markfalta Level 1 Level 1 (45 points)

    K T wrote:

     

    Apple uses servers and software provided by 3rd parties (JIVE Software, mainly). Apple is just a user and not tasked with any work related to the supporting infrastucture. It's all outsourced.

     

    Outsourcing or not, Apple's responsilbilty for the problem remains the same.  An out-sourcing contract includes a scope of work and deliverables.  

  • K T Level 7 Level 7 (23,700 points)

    markfalta wrote:

    An out-sourcing contract includes a scope of work and deliverables.  

     

    Those only matter when it comes time to negotiate new contracts.

  • terrypb Level 1 Level 1 (0 points)

    We have SLAs with our suppliers of such services and disaster recovery contracts.

     

    If we treated our customers like this we would not have a business.

     

    They need to either step up or step out of pretending to be capable of supporting busienss operations.

  • K T Level 7 Level 7 (23,700 points)

    terrypb wrote:

     

    They need to either step up or step out of pretending to be capable of supporting busienss operations.

     

    Not gonna happen...it would take a lot more before things would change - Apple has relied on 'consultants' for ages. Can you say 'legacy'?

     

    As well, it might not even be their fault if Apple failed (again) to tend to their own domain registrations...

  • sjcaj Level 1 Level 1 (0 points)

    This is waaay beyond normal. 3rd day already.

    Too many businesses rely on this and Apple doesn't seem to care.

     

    If Jobs were still alive he would have fired half of Apple over this...

  • K T Level 7 Level 7 (23,700 points)

    As long as the store is online, Apple's level of concern will most likely remain low....devs need Apple, not the other way around, so don't misinterpret the relationship.

  • terrypb Level 1 Level 1 (0 points)

    I hear you .... but in my world, it does not matter.

     

    The best analagy of customer service is light bulb on or off. The customer does not care if we failed to pay the electric company, or the fuse has gone, or the power is out. If the services we contract to provide are not available then customers go elsewhere.

     

    End of.

     

     

     

    I wonder if www.betterthanapple.com is available? Oh someone else has got it and its not apple!!!!

     

     

     

  • iRare Media Level 1 Level 1 (0 points)

    Apple Connect is an internal login system that is used by Apple Employees, and in one instance developers too. If you go to Apple's bug reporting page, you'll notice that at the bottom of the page there is an AppleConnect logo. However, the AppleConnect logo was recently replaced (in the last few days) with a new Apple Developers Logo.

     

    Either way, its not good that internal sites are showing up. Somethings wrong and we'd all like to have a little communication. Let's hope it gets back up by Monday.

  • sjcaj Level 1 Level 1 (0 points)

    Developers , Developers, ... ,errr, uh, hmmm, .... , ah, Developers !

  • K T Level 7 Level 7 (23,700 points)

    Developers , Developers, ... ,errr, uh, hmmm, .... , ah, Developers !

     

    And over there, they have to pay devs just to participate. What a joke.

     

    Do you know how many new dev account requests Apple gets each week? Like printing money, which they don't really need, BTW.

  • douglas_goodall Level 1 Level 1 (0 points)

    At one time, companies with operating systerms apprecaited their developers. Then came this one company. They looked at the developers and saw more customers. All the developer materials got SKU's, and instead of the developers being the respected and appreciated partners whose efforts helped sell the companies' operfating systems, they just became another revenue center. The developer materials eventually became so expensive that it was hard for new developers to come on board. The company created a publishing house just to sell the technical books developers had to have, and the avergage book was at least fifty dollars.

     

    This entire time there was another company that gave the developer tools away for free and provided libral developer documentation also for free. Developing software to run on this companies' operating system and hardware  became something that felt good, there still existed a bond between the company and it's partners, the developers believed they were an important part of the companies business.

     

    Eight years ago, or maybe nine, I gave up on the first company and bought my first MacBook and iMac. Since that time I have been convinced that the second company had a vision I could agree with, and I knew in my heart I was making a good decision to switch(tm).

     

    At the point where the nunmber of Apple developers passed one million, I believe the bean counters who have eventually taken control of the company, may have lost touch with that tenuous but precious emotional connection between the company and it's developers. They may have begun just to see them as a different class of customers. Recently Apple even charged for an XCode update.

     

    I need to believe in my work. I need to feel good about where I put the results of my labors, and I need to feel good about who makes money off my efforts as well. I hope Apple continues to be a company worthy of our loyalty and efforts. We the developers could have wandered off and written for Android, but we are still here for some reason. I hope that reason remains, and strengthens our resolve to continue supporting what we see as the best platform available for our enjoyment of personal computing, as developers and users.

     

    Message was edited by: douglas_goodall, fixed small typo

  • JonK.. Level 2 Level 2 (230 points)

    with operating systerms apprecaited their developers

     

    it amazes me that Apple would buy back stock and enhance the dividend of the stock because of a perceived fall from grace of wall street,   but not throw any bones toward the developers which are an important reason iOS customers and even mac customers stick with the "eco-system" and increase that eco-system...    (new bones like paying what it takes to get to where updates take two days instead of a 9 days)   and increasing the payout in certain ways to incentivize developers even more... ect..

     

    I believe the "dividends" reaped in such moves towards the developers would bring far more benefit than any stock buy back to not only Apple but it's customers.   sort of a win, win, win approach...    buying back stock is just sort of a blahh approach that the wrong kind of people would get excited about.

  • etresoft Level 7 Level 7 (25,635 points)

    It's a website. It goes down. Big deal. If you had something you needed to do on the portal and you put it off until the very last minute, then you've learned a valuable lesson about procrastination, that's all.

     

    Am I the only one that has been actively developing during this entire period? How can that be? I log onto the developer site maybe once or twice a month.

     

    And, for the record, most companies, including Apple, used to charge very high prices for developer resources. Other companies, including Microsoft, have given away powerful development tools for free.

     

    Apple passed one million developers a long time ago. Apple added 1.5 million developers last year. There is no shortage. If you want to wander off and write for Android - go for it! The sky's the limit!

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