douglas_goodall
Level 1 (9 points)

Q: Why is the Apple Mac Developer portal down, and for how long?

I cannot access the Mac Developer resources this morning.

 

With a company as advannced as Apple, I would expect them to be able to roll out web updates

seamlessly.

 

I don't like being out in the cold.

 

I want to download the Mavericks Beta.

Posted on Jul 18, 2013 9:15 AM

by douglas_goodall,Solvedanswer
douglas_goodall douglas_goodall
Level 1 (9 points)
A:

At one time, companies with operating systerms apprecaited their developers. Then came this one company. They looked at the developers and saw more customers. All the developer materials got SKU's, and instead of the developers being the respected and appreciated partners whose efforts helped sell the companies' operfating systems, they just became another revenue center. The developer materials eventually became so expensive that it was hard for new developers to come on board. The company created a publishing house just to sell the technical books developers had to have, and the avergage book was at least fifty dollars.

 

This entire time there was another company that gave the developer tools away for free and provided libral developer documentation also for free. Developing software to run on this companies' operating system and hardware  became something that felt good, there still existed a bond between the company and it's partners, the developers believed they were an important part of the companies business.

 

Eight years ago, or maybe nine, I gave up on the first company and bought my first MacBook and iMac. Since that time I have been convinced that the second company had a vision I could agree with, and I knew in my heart I was making a good decision to switch(tm).

 

At the point where the nunmber of Apple developers passed one million, I believe the bean counters who have eventually taken control of the company, may have lost touch with that tenuous but precious emotional connection between the company and it's developers. They may have begun just to see them as a different class of customers. Recently Apple even charged for an XCode update.

 

I need to believe in my work. I need to feel good about where I put the results of my labors, and I need to feel good about who makes money off my efforts as well. I hope Apple continues to be a company worthy of our loyalty and efforts. We the developers could have wandered off and written for Android, but we are still here for some reason. I hope that reason remains, and strengthens our resolve to continue supporting what we see as the best platform available for our enjoyment of personal computing, as developers and users.

 

Message was edited by: douglas_goodall, fixed small typo

Posted on Jul 20, 2013 12:52 PM

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douglas_goodall

Q: Why is the Apple Mac Developer portal down, and for how long?

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  • by etresoft,

    etresoft etresoft Jul 24, 2013 5:05 PM in response to Deep Sea
    Level 7 (29,350 points)
    Mac OS X
    Jul 24, 2013 5:05 PM in response to Deep Sea

    Deep Sea wrote:

     

    As this is not a developer forum and instead a public one, the NDA prevents us from answering that question. Therein lies the problem with Apple's NDA and the fact that while they are down we have no outlet for that exact type of question.

     

    Your response seems to suggest that you have never actually seen the Apple Developer site. You also seem unaware of the myriad of other Apple and non-Apple sites that, in all honesty, have much better and more comprehensive information than anything on the Apple Developer site.


    I second Menace7dc's comment, they are not enterprise ready. This has effectively shutdown our development department. Nearly all of our 500 developers have been re-tasked to work on Android apps until the dev portal is restored and proven reliable. Why continue to work on iOS apps when you cant submit the changes.. UGH I hate to see what the timelines are going to look like. Most of the projects only have a 2 week buffer.

     

    You have 500 developers and you've retasked them all to work on Android apps because developer.apple.com is down? Your projects have a 2 week buffer?

     

    This is not the official "Developer" Developer forums. This is the Developer forum for the consumer-oriented ASC forums. Still, most of us are actual developers. I have actually been on a project with 500 developers. We had a big celebration when we got our buffer down to 4 months. Nice try, Mr. Vandelay.

  • by etresoft,

    etresoft etresoft Jul 24, 2013 5:09 PM in response to Menace7dc
    Level 7 (29,350 points)
    Mac OS X
    Jul 24, 2013 5:09 PM in response to Menace7dc

    Menace7dc wrote:

     

    They are losing monies and dont even know it.

    I sure wish I was losing money at a rate of $ -75 million a day.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Jul 24, 2013 5:12 PM in response to etresoft
    Level 8 (43,957 points)
    iPhone
    Jul 24, 2013 5:12 PM in response to etresoft

    Sheesh, what impatient developers... I sure wouldn't want to buy anything from them knowing they act like this.

  • by retrosurf,

    retrosurf retrosurf Jul 24, 2013 5:13 PM in response to R3dChou
    Level 1 (5 points)
    Jul 24, 2013 5:13 PM in response to R3dChou

    I want an *estimate* of when I will be able to provision new devices so I can *plan*, not a display of what portions of the irreplaceable portal are *still unavailable*.

     

    I think I can safely say that everyone has particular features that they need that are not currently available, and would like to know about *when* those features are likely to be back online. I understand that Apple might not want to be pinned down by something so definite, but it's been a week.

     

    One more thing: using the time of the last page refresh as "time updated" is literally window dressing. That entry should be reserved for the time of the most *recent change made by Apple to the status board".

  • by Jafooooly,

    Jafooooly Jafooooly Jul 24, 2013 5:16 PM in response to retrosurf
    Level 1 (0 points)
    Jul 24, 2013 5:16 PM in response to retrosurf

    This is a joke of a show.

  • by rollendonner,

    rollendonner rollendonner Jul 24, 2013 5:45 PM in response to douglas_goodall
    Level 1 (0 points)
    Jul 24, 2013 5:45 PM in response to douglas_goodall

    An intruder tried to get our logins so Apple shut the site down immediately (I was halfway through downloading WWDC videos when they went down).

     

    They say they are completely overhauling the site to make it more secure, but it's taking longer than they expected.

     

    I was finally able to log in this evening but the only video I could find was last year's keynote address. They say the other videos aren't available yet.

     

    It looks like they're finally *starting* to come back up...

  • by douglas_goodall,

    douglas_goodall douglas_goodall Jul 24, 2013 6:30 PM in response to rollendonner
    Level 1 (9 points)
    Jul 24, 2013 6:30 PM in response to rollendonner

    I admit that this thread has become somewhat retrograde. But when I started it, I asked two questions. We maybe sort of know what the first answer is, to some extent. We remain almost entirely clueless as to the second. If I had the ability, I would probably close the thread at this point. I have empathy for those suffereing while it's down, and the minute I turn away it will probably come back up. Best wishes for us all.  (doug)

  • by serhatsaban,

    serhatsaban serhatsaban Jul 25, 2013 12:04 AM in response to douglas_goodall
    Level 1 (0 points)
    Jul 25, 2013 12:04 AM in response to douglas_goodall

    https://developer.apple.com/support/system-status/

  • by Menace7dc,

    Menace7dc Menace7dc Jul 25, 2013 6:49 AM in response to douglas_goodall
    Level 1 (0 points)
    Jul 25, 2013 6:49 AM in response to douglas_goodall

    In response to etresoft...(Don't muddy the waters).  For those of us that develop at the enterprise level, an email when an undisclosed estimate of down time tells me that Apple's development team does not grab the concept of an SLA.  How do you honestly run one of the most effective Software companies in the world and tell your Enterprise Developers that you have a plan but don't know the system will be back online.  Their priorities are based on the assumption that their customer base is 12 years old and can suffer the downtime. As oppossed to the realitye that like 'Deap Sea' who supports 1000's of customers or myself that has a 207 current user base needs the portal to deploy new products. 

     

    To me it's obvious that the person in charge has not concept of time and probably has a prescription for Medical Cali ganja.  Even Eric "The Closet Kings" Justice department is more efficient at Targeting political oponents.

     

    Apple, I am do for a career change, let me know if you need someone with Enterprise Experience to show you how to exists profitably in the business world and take you the next level. 

     

    Btw, you need to retire the group of people responsible for this down time.  Obviously there was no contingency.

  • by stuartsoft,

    stuartsoft stuartsoft Jul 25, 2013 6:58 AM in response to douglas_goodall
    Level 1 (0 points)
    Jul 25, 2013 6:58 AM in response to douglas_goodall

    And one full week later... we're still in the same spot.

  • by Douglas Otto,

    Douglas Otto Douglas Otto Jul 25, 2013 7:06 AM in response to Menace7dc
    Level 1 (0 points)
    Jul 25, 2013 7:06 AM in response to Menace7dc

    Thanks for the chuckle.

     

    Full of yourself much?

  • by Menace7dc,

    Menace7dc Menace7dc Jul 25, 2013 7:08 AM in response to Douglas Otto
    Level 1 (0 points)
    Jul 25, 2013 7:08 AM in response to Douglas Otto

    You must be part of the development team using an alias to post.  Please forward this thread to your boss.

  • by Douglas Otto,

    Douglas Otto Douglas Otto Jul 25, 2013 7:11 AM in response to Menace7dc
    Level 1 (0 points)
    Jul 25, 2013 7:11 AM in response to Menace7dc

    There you go again. lol

     

    Seriously, thanks for that.

  • by Deep Sea,

    Deep Sea Deep Sea Jul 25, 2013 7:25 AM in response to etresoft
    Level 1 (0 points)
    Jul 25, 2013 7:25 AM in response to etresoft

    Etresoft, your comments are amusing. Based on the tone of your response, I assume that you are a corporate developer. The only projects that would budget such a large buffer would be capital expense project. At our company we segment the development of projects using the Agile method. Your attempt to disect a post without first asking the development method speaks volumes about your inexperience. For your information, my first development project targeted the Apple Lisa. Now i ask that you "try again". LOL

     

    I would answer your other comments but spending more time educating you would be fruitless and annoying.

  • by Menace7dc,

    Menace7dc Menace7dc Jul 25, 2013 7:26 AM in response to Douglas Otto
    Level 1 (0 points)
    Jul 25, 2013 7:26 AM in response to Douglas Otto

    You are joking ... Douglas Otto ... is reporting this post as innapropriate.   

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