Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I-phone is disabled, can only make emergency calls. Can't connect to I-tunes because it is disabled, but I have my passcode. I can't get to the home screen to put in my passcode to restore the phone. How can I get this issue fixed?

My I-phone is disabled and says to connect to I-tunes. I can't connect to I-tunes because it goes to Emergency Contact Only screen, so I can't enter my passcode. How can I resolve this issue?

Thanks for the help.

N2dressblues

iPhone 4S, iOS 5

Posted on Jul 18, 2013 5:33 PM

Reply
6 replies

I-phone is disabled, can only make emergency calls. Can't connect to I-tunes because it is disabled, but I have my passcode. I can't get to the home screen to put in my passcode to restore the phone. How can I get this issue fixed?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.