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Time machine backups take way too long

Greetings,


Having trouble with Time Machine backups taking way too long. (No, it's not the first backup after some momentous event, as 90% of what I read about slow backups mentions; it's _every_ backup.)


20" iMac purchased Oct 2008. OS 10.6.8. 500 GB internal hard drive. 3 TB external backup drive. Was tested at the local "Genius" Bar, but they found nothing wrong with it. The best they could do is to recommend a restore from Time Machine, and if that didn't work, start clean and reload the OS and then copy my stuff back. I don't think so. I actually did a full Time Machine restore for a different reason, and it didn't help (except that I gained a few GB of disk space!).


My Time Machine backups now take about 39 minutes to complete. I have a 500 GB internal drive and this problem happens regardless of which external drive I use. (I have 3: 2 WD hard drives and one [noisy!] G-drive.) My current backup drive is a 3 TB WD drive with 2 TB of free space.


These are small incremental backups, typically about 35 MB. It doesn't take half an hour to copy 35 MB!


All phases take a long time, but the most irritating one is where TM appears to get stuck for a long time at the beginning and end of the copying phase. For example, at one point it will say something along the lines of Backing Up 7 KB of 34.4 MB. And it'll be like that for minutes on end. Later it will say something like 35 MB of 35 MB and hang there for minutes on end. During these periods the write I/O rate will go up and down, and CPU usage will often be very high (with backupd using 90 - 100%, in addition to highly elevated System CPU usage). In one particular backup the I/O write rate for one part of it looked like a heartbeat on an EKG! I should have taken a screenshot.


At the beginning during the Calculating Changes phase, backupd is using between 90 and 100% CPU.


There is also high CPU usage during the next phase, Preparing. And the number of items being prepared is in the thousands.


It always goes in two rounds because it finds that the root directory (/) has been modified.


I've Googled and searched Mac forums and found nothing useful. I started with a new .plist file and nothing's changed.


Can anyone help? Thanks!


I wrote the above Jun 28. Yeah, finally getting around to posting it. Since then it's gotten worse. I now do a manual backup once a day and it takes almost an hour. I tried re-indexing Spotlight. No good.


Can anyone help? Again, this is not a "first backup." It is _every_ backup.


Thanks!


AEF

20, Mac OS X (10.6.8)

Posted on Jul 18, 2013 6:42 PM

Reply
33 replies

Jul 18, 2013 7:51 PM in response to betaneptune

How are the drives connected? USB2 is slow compared to FireWire 400 and dreadful compared to FW800. Although USB2 specs look like it should be faster than FW400 ( 480mbps v. 400), in the real world Firewire beats USB 2 becuase it can sustain transfer rates whereas USB does the transfer in bursts.


If either drive has FireWire posts, thry using that. I tested a WD external that had both USB2 and FW800 ports. With USB, the initial bacup promised to take 20 hours. I stopped the backup, switched to Firewire and the backup (a big one) was complete ins a little over an hour.


If you don't have to share the drives with a Windows computer, comsider using Disk Utility to reformat the external to Mac Extended (Journaled) format. Tha may help the speed issue; most "name-brand" externals come formatted for Windows.

Jul 19, 2013 6:57 PM in response to Allan Jones

They're connected via USB 2.0. But that's not the cause. We're talking 35 MB in about half an hour or more. And we're talking short, incremental backups here. With USB 2.0 I get top data rates of 45 to 50 MB/s. So a 35 MB backup should take about a second plus overhead. Also, I used to get normal-speed backups before with USB 2.0. It's something else. I tried it on my other drives with FireWire and it still happens. I don't share anything with a Windows computer, though I do occasionally VPN in to my Windows XP computer at work from home. Thanks for your efforts.

Jul 19, 2013 7:18 PM in response to BDAqua

Thanks for your efforts. Here are my answers, comments, and further info:


I believe I have repaired permissions on my drive as part of my troubleshooting. And I'm sure I checked SMART status, which came up with a thumbs up, so to speak. I'm trying again. I don't see any useful messages in any logs on the console. I'm looking at "All Messages" and there is so far nothing useful. Oh, I think you must mean repair as in "Repair Disk," not "Repair Disk Permissions." I believe the "genius" at the Apple store did that or something just as good. The machine checked out fine according to them.


Checked SMART status just now: passed. Ran Quick Drive Test: also passed.


Oh, I installed "Time Machine Buddy". Occasionally, and only occasionally, I get a "deep traversal needed message" like this (I copied this from .Backup.log):


Running preflight for "Macintosh HD" (mount: '/' fsUUID: BF606E9A-5FD0-3B92-8D76-33DC63E7B2B1 eventDBUUID: 30DD929D-8982-46C2-BAE6-F0BD1E73916A)

Scanning nodes needing deep traversal

Node requires deep traversal: /Users/alanfeldman/Pictures/iPhoto Library/Database/apdb reason:contains changes|must scan subdirs|fsevent|missed reservation|

Calculating size of changes

Should copy 2919 items (27.8 MB) representing 7116 blocks of size 4096. 546805181 blocks available.

Preflight complete for "Macintosh HD" (mount: '/' fsUUID: BF606E9A-5FD0-3B92-8D76-33DC63E7B2B1 eventDBUUID: 30DD929D-8982-46C2-BAE6-F0BD1E73916A)

Time elapsed: 1 minute, 39.000 seconds


But the vast majority of the time I do NOT get this message. But if there's something wrong with this apdb file, what can I do to fix it?


Note that there is usually, if not always, a lot of CPU activity or I/O (disk) activity, but not a lot getting done.

Jul 20, 2013 4:47 AM in response to Eagle Owl

Yes. I mentioned that in my first post. Didn't do donkey kong (squat). But it didn't take hours to rebuild. It took minutes, I think. It seemed really fast, but I didn't take a careful measurement (write the times down). Hmmm, maybe that's another symptom. But Spotlight works, except for once when I would click "Past Week" on Finder and I got only one file as a result. Let me try it now. Hold please . . . . . . . . . . OK. I got 66 items. Seems a little low, but at least it's a lot more than one! Perhaps I should try re-indexing Spotlight again and time it carefully.


I can't believe the method you're supposed to use to re-index Spotlight. Seems like a real hack as opposed to design.


OK, thanks.

Jul 20, 2013 4:56 AM in response to BDAqua

Well, what I like about Time Machine is that it knows about your apps. For example, if you want to restore some photos, you do it through iPhoto. With others I assume you'd be digging up files, trying to find where iPhoto keeps them, maybe having to insert them into a library (good luck!) and worse. And restoring some lost emails? Sounds scary, at least at first thought! The few times I tried to restore a particular file it wasn't always all that easy finding the lost file. And clicking the broad arrows doesn't always seem to do what it's supposed to do. But I have restored the entire system disk twice now without any problems. Another thing I don't like is how often it runs, esp. with the problem I'm having! Once an hour? That's a bit much. And it should keep weekly backups forever. At some point you should go to monthly, and perhaps later even yearly. I don't think it would be that big a deal to make it customizable. If you don't want to scare people, just hide in under an Advanced tab or button or the like, and you would still have the easiest setup, namely, attaching the drive and doing a single mouse click.


It does have that really cool screen, but that's of little consolation if you can't find your missing files, of course.


What in particular don't you like about TM?

Jul 20, 2013 7:20 AM in response to betaneptune

OK, I timed a Spotlight re-indexing operation. 24 min. Seems to be fine. (approx. 270,000 folders and approx. 1.1 million files on a 500 GB disk.


Started a backup at 9:52 EDT. It's still going now at 10:00 EDT (UTC-0400). It's been in the . . . oh, just made it to 41.5 MB of 42.5 MB. Before that it behaved as usual: A long time calculating changes with high CPU usage, a shorter time preparing items, then the 30 KB (+/- a few) our of 40 something MB for a long time with lots of up and down writing to disk and at time very high CPU. Now it's 43.4 MB of 43.4 MB. What the donkey kong is it doing? Had some significant disk activity, now no disk activity, but high CPU usage.


Maybe it's time to bite the bullet and upgrade. But I hate not being able to downgrade in case of a problem, though I'm been told both it can be done to it can't be done to it can be done, but only with some difficulty. (I recall the horror of not being able to down grade iOS on my iPod a while back to fix the video scrubbing problem. Very upsetting.)


Or maybe my a new iMac. Then I could tryout Final Cut!


Still at 43.4 MB of 43.4 MB at 10:18 EDT. Maybe an OS upgrade caused this, but I don't recall doing one recently enough. Is there an upgrade history kept on the machine?


Now it's doing a 2nd pass (round, backup, whatever you want to call it) at 10:18 EDT.


Ugh.

Time machine backups take way too long

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