iPod Touch 4th gen keeps on rebooting

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iPod Touch 4th gen keeps on rebooting

Hi everybody out there, I am posting this because I am having a serious problem with my iTouch 4th gen. The problem below:

I did a full+trickle charge like five days ago and everything was going fine, I was using my iTouch and left it in standby for like two days, I checked for its battery level yesterday and it was 4% so it was obvious it wasn't going to last much time, so I decided to leave it until the battery was totally drained. I plugged it using my iPad charger and original charger and it started to charge but as soon as I was going to grab it to unlock it started to reboot and kept on rebooting. I left it connected and it was 12% but after five reboots it was under 5% and the battery seemed to be hot, It is obvious it is not a software problem. Any idea how to fix this? Do I have to replace the battery? Thanks in advance.

iPad, iOS 6.1.3, Troubleshooting, firmware error

Posted on Jul 18, 2013 10:11 PM

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Answer 1

Jul 18, 2013 10:19 PM in response to DarkMp21

I would try to restore your iPod back to factory settings and see if it improves at all. If it doesnt, it may be the battery(if it keeps draining) or a problem with the iPod for randomly rebooting. If it is either one, call 1-800-MYAPPLE and they can see if you are in warranty and a possible replacment for you.

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Answer 2

DarkMp21 Author

Level 1

0 points

Jul 18, 2013 10:28 PM in response to Choustonator

I am really thinking to restore it to factory settings to see if it improves but I cannot manage to keep it on, I think I will try to charge it with an external source of power, an external battery maybe and take it to my closest Apple retail store, anyway I will try to call to the 1-800 they helped me to solve an issue I had before but they cannot do anything like replacing it because I live outside the US :/ thanks for your quick reply!

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Answer 3

lllaass

Level 10

210,513 points

Jul 19, 2013 5:25 AM in response to DarkMp21

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store or Apple Authorized Service provider is in order.

Apple Retail Store - Genius Bar

If not within warranty you can also Google for a third-party repair place.

If it is confirmed that it is the battery, yo can purchase a replacement for about $10 and replace it yourself if yo are up to it.

iPod Touch Repair – iFixit

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