My phone has gone into recovery mode, but I want to save my pictures before I restore it. What do I do?

Jbobd10 you are trying and you are right about this guy being a d0uche but I tried to save my pictures from my iPad that's in recovery mode but it's not recognizing the iPad in my computer so I can't save my pictures. If you know of any other way to try to save my photos please let me know here or if you can email me I would greatly appreciate it thank you in advance. Or if anyone knows how to save my photos please please let me know I don't want to lose my sons baby pictures.

<Email Edited by Host>

Sounds like you might have iCloud Photo Library turned on? Also, if you have 11,000 photos on your device, then you need to import them somewhere, or you are going to lose them at some point:

PHOTO IMPORT IOS TO MAC/PC

A backup does not save all of your photos unless all of them are in the Camera Roll (if iCloud Photo Library is not on).

Cheers,

GB

Your second sentence is the state I was referring to, not an actual State.... 😀

So, if you are seeing the Connect to iTunes screen, then you are going to have to erase the device using one of the methods outlined in this support article: If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support.

You can erase your device using iCloud if you have a cellular or Wifi connection on the device. Otherwise, you can follow the first or third set of steps as applicable to connect to iTunes so you can erase and restore the device.

Cheers,

GB

Dear Friends,

Finally I have a good news. I could exit recovery mode, by using iTunes and Windows 7. All the software's, which one found in internet are not really useful without Paid version.

So I update the iPhone using iTunes and got the error 4005.

Then I simply tried from another computer and got error 9.

Finally I changed the USB port and it worked 🙂

Off course, do not forgot to backup you phone.

Cheers

Had a iPhone 6s that lost power during an iOS update and went into recovery mode. Followed the instructions of Digital311 and it worked exactly as described. Wonderful result and everything, including photos, was recovered. This was my daughter's phone and she had many, many photos that were not previously saved elsewhere - they are now.

I was amazed at how many people told me this was not possible - including Apple Tech Support.

Thanks for your help.

Thank you so much for you comment. Literally saved me 11,000 photos I didn't get a chance to sync because of how my phone setup 😉 I can verify this works. All it does is update the phone keeping everything originally on the phone. My photos did not appear for awhile even thought iTunes said i had 60Gb of photos and then it started appearing slowly in photos app. Cheers for the help.

OMG!! dude, thank you for literally saving my life!! If I could pay you for your amazing advice I would! I tried almost EVERYTHING, everyone who i asked for help at re:store and phone repair stores was saying that it wasn't possible w/o restoring the phone completely and I've almost lost all my hope and then it's like some higher power has sent you to me! now my phone is back where it was before crashing, with all my content back! TY TY TY <3

Were is the firmware files on apple's website? Ipsw me is downloading From apple's servers therefore making clean of "viruses and malware".

P.S I've installed iOS on my iPad, using firmware I've downloaded from Ipsw me, Nothing happened yet.

A hacked version of iOS is not secure. And, as I said, there is no way of knowing if your iOS version has been hacked if you did not get it from Apple. And I did not mention "virus" - you did. I said "spyware" which is not the same as a virus.

You aren't hearing me. I said that if you did not get the IPSW file from Apple then it could have been hacked. That is a fact. It is real life. If you restored iOS using DFU mode and iTunes and let iTunes download the IPSW file rather than you downloading it and pointing iTunes to what you downloaded that should remove any potential hack.

Lawrence's point is that you downloaded the iOS from a site that is not Apple. So, the software you downloaded can have anything in it.

So iOS is secure if you get a legitimate version of it. If you get one off of the internet, then you are taking a risk, and, you have jailbroken your device.

GB

Tonyrocky104 wrote:

My iPhone 6s just locked up after doing a software update. No back up. Going nuts! Apple said there is nothing that can be done. I just need my photos. Any thing you can suggest.

Nope. If you didn't back them up and they were not synced to the cloud. They're gone.

Error 14 can mean that your USB cables are, faulty, not plugged in properly, or the USB port on your computer is faulty.

Try switching cables, or USB ports on your computer.

You might also want check firewalls, and antivirus/antimalware to see if they are blocking iTunes to access the Apple update server

Apple provides 5 ways to sync or back up pictures, and if you add 3rd party options, there are over a dozen ways to back up photos, some in real time as soon as they are taken. If you didn't use any of these then they are probably gone.

There is one very unofficial option that has a very slight chance of working: google for "recboot"

THANK YOU SO MUCH!!!! This saved my phone after six hours of research and trying to get help from apple support and was told by them that there is absolutely no way I can get anything on my phone back and should just go ahead and do a factory reset. Got my pictures, contacts, every single thing back except for a few pictures I took yesterday. I really can't thank you enough!!!!!!!!