Close
Q: Connection issue??
-
Jul 22, 2013 7:31 AMby Delgadoh,HelpfulHey StuG100,
I'd go through the troubleshooting steps below, testing after each step, and see if that helps with the cellular data issues on your iPad mini:
- Check for a carrier settings update.
- Update your iPad.
- Toggle the Cellular Data setting off and on under Settings > Cellular Data.
- Restart your iPad.
- Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
- If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
- Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
- Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
- Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Cheers,
David
