I keep getting unknown error Ox80092013 when I try to log in to itunes
I keep getting unknown error Ox80092013 when I try to log in via desktop (MS Windows). Since this started, I can't sync my ipod, iphone, or ipad. How do i fix this?
User profile for user:
jason269
User level:
Community Specialist
Hi, ddstomoff.
Normally this error means a secure connection to the iTunes Store has failed. Try the steps in the article below as it may help resolve this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If the issue persists, further troubleshooting may need to be processed. Be sure to disable any security software installed during troubleshooting. Also, test the results after every troubleshooting step processed.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Regards,
Jason H.