Previous 1 2 3 4 5 Next 123 Replies Latest reply: Sep 30, 2013 1:25 AM by Alvin Koh Go to original post
  • XENiCraft Level 2 Level 2 (265 points)

    Have you got Skype installed by any chance?

  • kingfisher500 Level 1 Level 1 (0 points)

    I do not have Skype installed on either drive.

  • XENiCraft Level 2 Level 2 (265 points)

    OK, just asking on a hunch, as I started another thread here where my QuickTime would stop playing files, Skype wouldn't open because it needed Quicktime, and opening a audio/video file with Quicklook would crash Finder. Skype version 6.6 was the issue, it was somehow breaking Quicktime...

    Anyway, I wish you luck, it's always frustrating when your mac doesn't do what it needs to.

     

    xeni

  • Linc Davis Level 10 Level 10 (147,075 points)

    Triple-click anywhere in the line below on this page to select it:

    { crontab -l; ls -A {,/}L*/{Ad,Compon,Fram,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}*; } 2> /dev/null | open -f -a TextEdit

      

    Copy the selected text to the Clipboard (command-C).

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Paste into the Terminal window (command-V).

     

    A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

  • kingfisher500 Level 1 Level 1 (0 points)

    Linc

     

    Here is the text results:

     

    /Library/Components:

     

    /Library/Frameworks:

    AEProfiling.framework

    AERegistration.framework

    Adobe AIR.framework

    ArcCon.framework

    ArcSocketLib.framework

    AudioMixEngine.framework

    BaseFunction.framework

    Cocoa2Carbon.framework

    MacFUSE.framework

    MagAppFramework.framework

    MagCore.framework

    MagImgTlsCtrl.framework

    MagPCMac.framework

    Maglib5.framework

    MediaClub.framework

    NyxAudioAnalysis.framework

    PluginManager.framework

    QuickTime.framework

    TaskDLL.framework

    iTunesLibrary.framework

     

    /Library/Input Methods:

     

    /Library/Internet Plug-Ins:

    AdobePDFViewer.plugin

    DRM Plugin.bundle

    Flash Player.plugin

    Google Earth Web Plug-in.plugin

    JavaAppletPlugin.plugin

    NortonInternetSecurityBF.plugin

    OfficeLiveBrowserPlugin.plugin

    Quartz Composer.webplugin

    QuickTime Plugin.plugin

    RealPlayer Plugin.plugin

    Scorch.plugin

    Silverlight.plugin

    Windows Media Plugin

    disabled

    flashplayer.xpt

    iPhotoPhotocast.plugin

    nsIQTScriptablePlugin.xpt

     

    /Library/Keyboard Layouts:

     

    /Library/PreferencePanes:

    Flash Player.prefPane

    JavaControlPanel.prefPane

    MacFUSE.prefPane

    SymantecQuickMenu.prefPane

     

    /Library/QuickLook:

    GBQLGenerator.qlgenerator

    iBooksAuthor.qlgenerator

    iWork.qlgenerator

     

    /Library/QuickTime:

    AppleIntermediateCodec.component

    AppleMPEG2Codec.component

    Sonix SN9C102 PCCam.component

    Sonix SN9C102 WebCam.component

    Sonix SN9C102p WebCam.component

     

    /Library/ScriptingAdditions:

    Adobe Unit Types.osax

     

    /Library/Services:

    SymSafeWeb.service

     

    /Library/Spotlight:

    GBSpotlightImporter.mdimporter

    Microsoft Entourage.mdimporter

    Microsoft Office.mdimporter

    iBooksAuthor.mdimporter

    iWork.mdimporter

     

    Library/Address Book Plug-Ins:

     

    Library/Frameworks:

    HunterSuiteInterface.framework

     

    Library/Input Methods:

    .localized

     

    Library/Internet Plug-Ins:

     

    Library/Keyboard Layouts:

     

    Library/PreferencePanes:

    Perian.prefPane

     

    Library/QuickTime:

    AC3MovieImport.component

    Perian.component

  • Linc Davis Level 10 Level 10 (147,075 points)

    This thread is now so long that I'd forgotten I already asked for that information. You already tested without the Sonix components, I believe. Please verify that you had the same crashes in safe mode and in another account.

  • kingfisher500 Level 1 Level 1 (0 points)

    Yes, it is getting long, but I am happy that you are continuing to try to pin down the cause of these crashes. The internal startup drive, where I do not have these crashes, does not have the latest Security Update installed and I am somewhat uncomfortable with that.

     

    I can confirm that with my external drive as startup I have these crashes with or without the Sonix components, and when logging in to another (guest) account, as well as when starting up in Safe Mode.

  • kingfisher500 Level 1 Level 1 (0 points)

    I replied to your question earlier this morning, but is not show. So here is my reply again.

     

    Yes, this thread is getting long, but I am happy that you are continuing to search for the casue of these crashes as my internal startup drive does not have the latest Security update installed, on the assumption that it may be the cause, but I am not really comfortable with that situation.

     

    I can confirm that the crashes on my external startup drive happen with and without the Sonic components, as well as when I log in to another (guest) account, and when I have started in Safe Mode.

     

    Hmnn. As soon as I posted this, my original response appeared.

     

    Message was edited by: kingfisher500

  • Linc Davis Level 10 Level 10 (147,075 points)

    I saw one report that Skype may somehow be involved. Skype is an application, and it should not be able to cause other applications to crash unless there's a low-level bug in the OS, but maybe there is such a bug. If you use Skype, reboot and test without launching it.

  • kingfisher500 Level 1 Level 1 (0 points)

    I do not have Skype installed on either drive.

  • t1042 Level 1 Level 1 (0 points)

    I have Skype installed but it has not been running when this error happens.

  • XENiCraft Level 2 Level 2 (265 points)

    If you have ever had it installed, the Quicktime bug will stay. If not then it must be something else.

     

    Can you quicklook video files in the finder?

     

    Can both of you (kingfisher500 & t1042) please try this command in terminal, triple click to select all.

    plutil -p /System/Library/Frameworks/QuickTime.framework/Resources/Info.plist

     

    and post the output.

     

    thanks!

  • kingfisher500 Level 1 Level 1 (0 points)

    XENiCraft

     

    Here is the response that I got to the above command:

     

    /System/Library/Frameworks/QuickTime.framework/Resources/Info.plist: file does not exist or is not readable or is not a regular file

     

    I then navigated to /System/Library/Frameworks/QuickTime.framework/ and found three files in that folder:

     

    QuickTime (alias)

    Resources (alias)

    Versions (folder)

     

    When I control-click on the Resources alias and choose Show Original, nothing happens.

     

    Inside the Versions folder there is an alias file named Current, but Show Original does nothing.

     

    Inside the Versions folder there is a folder named A and inside that there is:

    a _CodeSignature folder

    QuickTime an executable file and

    a Resources folder, which among other things contains an Info.plist file.

     

    I then entered the following command in the Terminal:

     

    plutil -p /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/Info.plist

     

    and got the following output:

     

    {

      "CFBundleShortVersionString" => "7.7.1"

      "CFBundleIdentifier" => "com.apple.QuickTime"

      "CSResourcesFileMapped" => 1

      "CarbonLazyValues" => {

        "CodeFragmentManager" => {

          "QuickTime" => "CFMPriv_QuickTime"

        }

        "Gestalt" => {

          "qtth" => "__QTInitializeGestaltValues"

          "qtrs" => 1

          "icmp" => 20

          "qtsf" => 0

          "qtvr" => 15

          "qtvv" => 124878848

          "qtst" => 124878848

          "qtim" => 124878848

        }

      }

      "CFBundleName" => "QuickTime Framework"

      "CFBundleSignature" => "????"

      "CFBundleInfoDictionaryVersion" => "6.0"

      "CFBundleDevelopmentRegion" => "English"

      "CFBundleExecutable" => "QuickTime"

      "CFBundlePackageType" => "FMWK"

      "CFBundleVersion" => "2599.31"

    }

  • kingfisher500 Level 1 Level 1 (0 points)

    XENiCraft

     

    I started up from my internal drive, the one on which QuickTime is not crashing, entered your command in the Terminal and got the following result:

     

    {

      "CFBundleShortVersionString" => "7.7.1"

      "CFBundleIdentifier" => "com.apple.QuickTime"

      "CSResourcesFileMapped" => 1

      "CarbonLazyValues" => {

        "CodeFragmentManager" => {

          "QuickTime" => "CFMPriv_QuickTime"

        }

        "Gestalt" => {

          "qtth" => "__QTInitializeGestaltValues"

          "qtrs" => 1

          "icmp" => 20

          "qtsf" => 0

          "qtvr" => 15

          "qtvv" => 124878848

          "qtst" => 124878848

          "qtim" => 124878848

        }

      }

      "CFBundleName" => "QuickTime Framework"

      "CFBundleSignature" => "????"

      "CFBundleInfoDictionaryVersion" => "6.0"

      "CFBundleDevelopmentRegion" => "English"

      "CFBundleExecutable" => "QuickTime"

      "CFBundlePackageType" => "FMWK"

      "CFBundleVersion" => "2599.31"

    }

     

    On this drive /System/Library/Frameworks/QuickTime.framework/ contains a working alias to the Resouces folder.

  • Linc Davis Level 10 Level 10 (147,075 points)

    When I control-click on the Resources alias and choose Show Original, nothing happens.

     

    That means the OS X installation is corrupt. Didn't you reinstall at the beginning of this thread?

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