Skip navigation

QuickTime Player quits when opening a file

5548 Views 123 Replies Latest reply: Sep 30, 2013 1:25 AM by Alvin Koh RSS
  • XENiCraft Level 2 Level 2 (210 points)
    Currently Being Moderated
    Aug 2, 2013 5:30 AM (in response to kingfisher500)

    Have you got Skype installed by any chance?

  • XENiCraft Level 2 Level 2 (210 points)
    Currently Being Moderated
    Aug 2, 2013 6:49 AM (in response to kingfisher500)

    OK, just asking on a hunch, as I started another thread here where my QuickTime would stop playing files, Skype wouldn't open because it needed Quicktime, and opening a audio/video file with Quicklook would crash Finder. Skype version 6.6 was the issue, it was somehow breaking Quicktime...

    Anyway, I wish you luck, it's always frustrating when your mac doesn't do what it needs to.

     

    xeni

  • Linc Davis Level 10 Level 10 (107,920 points)
    Currently Being Moderated
    Aug 2, 2013 8:35 AM (in response to kingfisher500)

    Triple-click anywhere in the line below on this page to select it:

    { crontab -l; ls -A {,/}L*/{Ad,Compon,Fram,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}*; } 2> /dev/null | open -f -a TextEdit

      

    Copy the selected text to the Clipboard (command-C).

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    Paste into the Terminal window (command-V).

     

    A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

  • Linc Davis Level 10 Level 10 (107,920 points)
    Currently Being Moderated
    Aug 2, 2013 1:49 PM (in response to kingfisher500)

    This thread is now so long that I'd forgotten I already asked for that information. You already tested without the Sonix components, I believe. Please verify that you had the same crashes in safe mode and in another account.

  • Linc Davis Level 10 Level 10 (107,920 points)
    Currently Being Moderated
    Aug 3, 2013 8:02 AM (in response to kingfisher500)

    I saw one report that Skype may somehow be involved. Skype is an application, and it should not be able to cause other applications to crash unless there's a low-level bug in the OS, but maybe there is such a bug. If you use Skype, reboot and test without launching it.

  • t1042 Calculating status...
    Currently Being Moderated
    Aug 3, 2013 9:09 AM (in response to kingfisher500)

    I have Skype installed but it has not been running when this error happens.

  • XENiCraft Level 2 Level 2 (210 points)
    Currently Being Moderated
    Aug 3, 2013 8:09 PM (in response to kingfisher500)

    If you have ever had it installed, the Quicktime bug will stay. If not then it must be something else.

     

    Can you quicklook video files in the finder?

     

    Can both of you (kingfisher500 & t1042) please try this command in terminal, triple click to select all.

    plutil -p /System/Library/Frameworks/QuickTime.framework/Resources/Info.plist

     

    and post the output.

     

    thanks!

  • Linc Davis Level 10 Level 10 (107,920 points)
    Currently Being Moderated
    Aug 4, 2013 8:33 AM (in response to kingfisher500)

    When I control-click on the Resources alias and choose Show Original, nothing happens.

     

    That means the OS X installation is corrupt. Didn't you reinstall at the beginning of this thread?

1 2 3 4 5 ... 9 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.