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hey

hey my ipod A1367 is new one my brother buy it on uk and give it to me im in srilanka . . .after i set up the 1st installation ipod is restarted and after i switched on the ipod the ipod is in the switched on menu this apple in white screen,. i cant connect it on the itunes and aloso i cant switched of the device y this problem? how can i fix this?

Posted on Jul 20, 2013 9:42 AM

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36 replies

Jul 20, 2013 9:52 AM in response to raji42

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

hey

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