Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

forgot device passcode

support and sites say i can unlock my ipod by connecting it to itunes on the primary computer i use. what if my ipod doesnt unlock?

iPod touch, iOS 5.0.1

Posted on Jul 20, 2013 1:05 PM

Reply
1 reply

Jul 20, 2013 2:27 PM in response to DHoff15

Connect the iOS device to your computer and try to make a backup

iOS: How to back up

Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload iTunes purchases by:

forgot device passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.