4th Gen iPod Touch will not restore or do anything!

Question

4th Gen iPod Touch will not restore or do anything!

I have a iPod Touch 4th Generation 64gb. One day, it restarted itself without input on my part. Now, it's showing the "Connect to iTunes" screen. When I connect it, iTunes says its found an iPod in Recovery Mode. When I click Restore, it downloads the latest update and goes through the process of restoring my iPod. However, when the iPod screen shows the loading bar under the Apple logo, the screen flashes white and restarts. Obviously, iTunes spits out Error 9 because of the loss of connection.

I've done everything from hard resets to entering DFU mode. NOTHING WORKS!

To include some extra info:

- It's out of warranty

- It's Black

- I've tried this on three ( 3 ) different PCs

Any help would be appreciated. And also, spitting back Apple support pages is NOT helping.

iPod touch, Windows 8

Posted on Jul 20, 2013 1:51 PM

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Answer 1

lllaass

Level 10

210,417 points

Jul 20, 2013 2:22 PM in response to TheEvilWithin

DId you try this:

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

If you tried evetthing here then make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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