Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPad mini couldn't fully charge!Never charge to. 100%

May I know what problem is it?Even go to apple services center to change the Adaptor also same problem.Never see my iPad mini fully charge....Apple.Please reply what should do....Spend thousand of money to buy a problem devices?

Posted on Jul 20, 2013 6:18 PM

Reply
1 reply

Jul 23, 2013 6:43 AM in response to zconsiez

Hello there, zconsiez.


The following Knowledge Base article has some great pointers for troubleshooting different hardware issues:


iPhone: Hardware troubleshooting

http://support.apple.com/kb/ts2802


Specifically the section Has some great steps that might help:


Will not turn on, will not turn on unless connected to power, or unexpected power off

  1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
  2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
  3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
  4. After at least 15 minutes, if:
    • The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen User uploaded file. Then unplug the phone from power. If it immediately turns off, seek service.
    • The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    • Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
  5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    • If the display turns on, go to step 4.
    • If the display remains black, go to next step.
  6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
  7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro D.

New iPad mini couldn't fully charge!Never charge to. 100%

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.