1 Reply Latest reply: Jul 20, 2013 6:11 PM by Skydiver119
Sally1108 Level 1 (0 points)

I cannot get my desktop computer to recognize my Ipad or Itunes will not recognize my Ipad?   Help please?  


iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.4)
  • Skydiver119 Level 7 (25,952 points)

    Try giving your iPad a reset. Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if that helps.

     

    If not, try using different USB ports, try using a different USB cord if you have one.

     

    If that doesn't work there are other things you can try too.