6 Replies Latest reply: Jul 23, 2013 1:08 AM by Dirty Vegas
erinelizabethsd Level 1 Level 1 (0 points)

Complicated question......I had major issues with my iPhone 5. Took it into an apple store and they tested it and said it was faulty and was covered under warranty. I qualified for a replacement free, but I had to transfer all my photos first on my computer. They gave me 7 days to come back. Well 2 days later, I dropped my phone and the screen cracked. I HAD NOT received my replacement yet. Will they still do the exchange since the phone already had faulty hardware?

iPhone 5