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Faulty iPhone 5, Apple ok'd a replacement under warranty, but then I cracked the screen

1821 Views 6 Replies Latest reply: Jul 23, 2013 1:08 AM by Dirty Vegas RSS
erinelizabethsd Calculating status...
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Jul 20, 2013 11:23 PM

Complicated question......I had major issues with my iPhone 5. Took it into an apple store and they tested it and said it was faulty and was covered under warranty. I qualified for a replacement free, but I had to transfer all my photos first on my computer. They gave me 7 days to come back. Well 2 days later, I dropped my phone and the screen cracked. I HAD NOT received my replacement yet. Will they still do the exchange since the phone already had faulty hardware?

iPhone 5

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