1 Reply Latest reply: Jul 21, 2013 10:53 AM by BDAqua
cjlawre Level 1 Level 1 (0 points)

iTunes is not working on my iBook G4. It was working just fine until about 2-3 months ago. I usually listen to the radio on this computer but one day it just stopped working. Then I checked to see if I could listen to some of my music but no luck. Do I need to reinstall iTunes? How would I do that? Thanks.

  • BDAqua Level 10 Level 10 (120,380 points)

    Hello, the last version of iTunes foe Tiger/10.4.11 is v9.2.1...

     

    http://support.apple.com/kb/DL1056

     

    But first...

     

    Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive, & clearing cache files.)

     

    Reboot.

     

    Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.

     

    Try opening iTunes.