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Unsupported Image Format

491 Views 4 Replies Latest reply: Jul 24, 2013 1:19 PM by léonie RSS
azartguy Level 1 Level 1 (0 points)
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Jul 21, 2013 1:48 PM

Using Aperture 3.4.5 , and editing in Photoshop CS4, when I save the file in Photoshop I now see the "Unsupported Image Format" for the PSD file in Aperture. If I change the name and/or format type, will it go back as a version in Apeture?

Brian

iPad 2, OS X Mountain Lion (10.8.2)
  • léonie Level 8 Level 8 (46,475 points)
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    Jul 23, 2013 11:55 PM (in response to azartguy)

    It looks, like nobody here uses CS4, Brian.

    My CS6 files are saved correctly.  Are you exporting 16bit or 8bit PSD? Have you tried both versions?

    If I change the name and/or format type, will it go back as a version in Apeture?

    PhotoShop should save in exactly that format, that Aperture is sending, and for PSD files the filename extension should be ".psd" in lower case letters, for TIFF files ".tiff".  If Photoshop should be changein the extensions when using "Save", try "Save as" and make sure the extension is correct.

     

    Could you use "tiff" format, or do you need the layers?

  • léonie Level 8 Level 8 (46,475 points)
    Currently Being Moderated
    Jul 24, 2013 1:19 PM (in response to azartguy)

    Brian,

     

     

    If the problem is erratic, try to ensure, that not your Aperture library is to blame.

    If you can edit without problems from a new Aperture library, just created for testing, then I'd run the Aperture library first aid tools - repairing permissions, repairing the database.

    Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual

     

    Another test would be, if CS4 is working well as an external editor, if you are testing using a different user acoount - bare bones - with only the default settings.

     

    One problem - according to Adobe's site, CS 4 is not supported for the recents MacOS X versions, so you may have a problem with the sandboxing in Mt. Lion.  http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop. html

     

     

    -- Léonie

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