Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant turn off ipod

i recentley did the IOS 6.1.3 update on my ipod amd im having issues with the messaging.. it wont send the messages and i cant recieve any. it will only work when it wants too. and i cant restart/turn it off. what do i do???

iPod touch, iOS 6.1.3

Posted on Jul 21, 2013 3:11 PM

Reply
2 replies

Jul 21, 2013 3:17 PM in response to katherine1216

You may have to go to steps 2 and 3 above

1 - iOS: Not responding or does not turn on

2 - Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

3 - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

4 - Try on another computer

5 - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

cant turn off ipod

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.