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Ibrahem Alakhdari

Q: I'm trying to activate my MasterCard to my I tunes account and there a message to change my payment method and I'm sure about my information

How can I register my MasterCard account I have fell out all the information correct and it ceeps telling me that I have to change my payment method

iPhone 4, iOS 6.1.3

Posted on Jul 21, 2013 3:36 PM

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Q: I'm trying to activate my MasterCard to my I tunes account and there a message to change my payment method and I'm sure about my i ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Jul 21, 2013 10:11 PM in response to Ibrahem Alakhdari
    Level 10 (135,689 points)
    iTunes
    Jul 21, 2013 10:11 PM in response to Ibrahem Alakhdari

    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined

     

    If it is a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page