12 Replies Latest reply: Jul 23, 2013 10:17 PM by Chris CA
AnneUK77 Level 1 Level 1 (0 points)

Powerbook & iTunes not recognizing iPod Nano - not visible. IPod is black.

Number of Dialogs: 1) iPod disconnected incorrectly; 2) iPod appears to be corrupted; 3) Restore factory settings.

I have disconnected & reconnected, restarted a number of times. iPod is still black & unresponsive. HELP!


MacBook Pro, Mac OS X (10.7.5)