10.8.4 Active Directory accounts not visible in login window

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Level 1

4 points

10.8.4 Active Directory accounts not visible in login window

Hey all,

I have a brand new Macbook Air binded to Active Directory and the connection is working fine. The problem is that when I try login with my active directory account, the account is not shown on the login screen. To be able to login to ad-account I need to:

1. Turn on Mac

2. At this point login window only shows local admin account

3. I log in with my local admin account.

4. I log out.

5. Now my AD-account is also visible in the login window

6. I am now able to login using AD-account

The problem is that after a shut down/reboot the mac won't show me my ad-account unless I first log in with local account.

What I have tried so far:

I made the AD-account mobile account that it should also work outside company network. Issue still persists.

I set the login window to only show username / password fields. When I turn Mac on the fields flash for a split second, then it get backs to showing local account only.

Any help would be appreciated.

The domain account is functioning 100% correctly, BUT can't login to the account straight after shut down/reboot. Which is super annoying.

Thanks in advance!

MacBook Air, OS X Mountain Lion (10.8.4)

Posted on Jul 22, 2013 5:24 AM

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Answer 1

paczesny

Level 1

10 points

Aug 18, 2013 8:13 PM in response to James-Ahh

I too have this problem. I migrated a user from a loal acocunt to an AD account on her Mountain Lion machine. It's random as to how many times i have to log in and log out as a local account before the oprion for "other user" is visible so i can log in using an AD account. Once i'm finally able to use AD account, everything works.

Whether i'm using switch user (click on user name in top right corner -> login window) or logging in/out as local account, I can't consistently get "other user" to show up and thus can't login using AD credentials. It just took me four attempts to get "other user" to show up in order to login.

Everything was flawless on 10.6.8 test machine.

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Answer 2

paczesny

Level 1

10 points

Aug 20, 2013 9:42 AM in response to James-Ahh

This is working for me now. I had to re-bind to AD and after reboot the "other user" option would show up. Beware that this doesn't show up immediately. It was taking me 10-30 seconds after restart to show up. I assume this is more network speed related.

Also make sure your Netbios name and hostname are the same.

http://support.apple.com/kb/TS4176

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