Duplicate Purchased Songs

Question

Level 1

1 points

Duplicate Purchased Songs

Hi there,

I've suddenly encountered a slight problem in iTunes. Essentially, my library is now showing purchased songs twice. One is the original, downloaded song, which I have been playing up until now. However, there is then another version of the song which iTunes seems to think I haven't downloaded, which is given as an optional download from the cloud. Hopefully that makes sense.

It appears that iTunes thinks that all of my purchased songs remain un-downloaded, despite them being in my library, and being playable. I've got no idea why this happened, or what caused it, but hopefully you guys have got some ideas. Although it's not hugely harmful to using iTunes, I'd rather not have a load of randomly duplicated songs in my library, and I'm not sure what will happen if I try to sync my iPod with it, either.

Thanks 🙂

Windows XP

Posted on Jul 22, 2013 7:46 AM

Reply

Answer 1

Axeman1020

Level 6

15,132 points

Jul 22, 2013 7:48 AM in response to Cmastris

Open the preferences, click on store, and uncheck Show iTunes in the Cloud Purchases.

Reply

Answer 2

Cmastris Author

Level 1

1 points

Jul 22, 2013 7:55 AM in response to Axeman1020

That's worked, thanks! Any idea why this suddenly hapenned? Maybe something that Apple is just phasing in, I guess. Either way, thanks again.

Reply

Answer 3

Axeman1020

Level 6

15,132 points

Jul 22, 2013 8:01 AM in response to Cmastris

It is an added feature in iTunes 11

Reply

Answer 4

Cmastris Author

Level 1

1 points

Jul 22, 2013 8:03 AM in response to Axeman1020

Fair enough, I just thought it was odd as it suddenly occured without me (actively) downloading any new version. Doesn't matter now, anyway, so thanks for your help.

Reply

Answer 5

Axeman1020

Level 6

15,132 points

Jul 22, 2013 8:04 AM in response to Cmastris

Your welcome

Reply

Answer 6

Mau Bard

Level 1

0 points

Aug 3, 2013 6:25 AM in response to Axeman1020

Thanks, it works fine. But why this happens? In my case is a song perfectly downloaded and working and the cloud version looks identical to the local one. Any idea? Thanks a lot.

Reply

Answer 7

Axeman1020

Level 6

15,132 points

Aug 3, 2013 6:31 AM in response to Mau Bard

It is a buggy thing that has been happening lately. When functioning properly it should only show the items you haven't downloaded yet. The idea is that you can see all the content you own all in one place even if it isn't downloaded. It may have to due with the recent upgrades Apple has been making to their servers. Otherwise, it will hopefully be patched in the next iTunes update coming with iOS 7 in the Fall.

Reply