HT204152: Frequently asked questions about two-step verification for Apple ID

Learn about Frequently asked questions about two-step verification for Apple ID
Glen DuBois
Level 1 (0 points)

Q: I forgot security questions

Is there a way to sign up my iPhone to my account. I have two accounts and I want my iPhone to use the one I don't use anymore because I have money on this account.

iPhone 4, iOS 6.1.1

Posted on Jul 22, 2013 7:06 AM

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Glen DuBois

Q: I forgot security questions

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  • by King_Penguin,

    King_Penguin King_Penguin Jul 22, 2013 7:21 AM in response to Glen DuBois
    Level 10 (135,663 points)
    iTunes
    Jul 22, 2013 7:21 AM in response to Glen DuBois

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551