4 Replies Latest reply: Jul 23, 2013 7:45 AM by evan.z
Karencarter Level 1 (0 points)

My I Pad screen is shattered in one corner, can it be repaired?

  • nsdjoey Level 3 (930 points)

    Hi Karen,

     

    The only thing you can do is have Apple perform an "out-of-warranty" replacement. Prices start at $219 and go up from there depending on model. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

     

    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. For the most part, shattered screens will be covered too (as long as the iPad body is still in tact). We've done OOW replacements in our school distrcit for cracked screens before.

     

    Hope this answers your question!

    ~Joe

  • varjak paw Level 10 (169,827 points)

    Apple does not repair iPads, but will replace the entire iPad for a flat fee. If you have AppleCare+ on the iPad, the cost will be relatively minimal; $49 in the US. Otherwise, see the Service Pricing section here:

     

    http://www.apple.com/support/ipad/service/faq/

     

    There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair".  You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.

     

     

    Regards.

     

     

    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Texas Mac Man Level 8 (46,565 points)

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.

     

    Out-of-Warranty Service

         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   

     

     

     

    iPad modelOut-of-Warranty Service Fee
    iPad mini$219
    iPad 3rd, 4th generation$299
    iPad 2, iPad$249

     

     

     

    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

     

     

    Make a Genius Bar Reservation

    http://www.apple.com/retail/geniusbar/

     

    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.

     

    iCracked - Broken iPhone, iPod or iPad

    http://www.icracked.com/

     

    iReVamp Electronics Screen Repair ($99)

    http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html

     

    iPad Repair & Screen Replacement Services

    http://www.ifixyouri.com/16-ipad-repairs

     

    RepairZoom iPad Repair

    http://www.repairzoom.com/ipad-repair.html

     

    Mission Repair

    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm

     

    iGadgetResQ

    http://www.igadgetresq.com/ipad-repair/

     

     Cheers, Tom

  • evan.z Level 1 (0 points)

    I know this great site called http://phonetena.com , im sure they can repair your ipad! but it is better to call them at 917-913-7291.