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Jul 22, 2013 12:29 PM in response to pleasehelpmymacby ds store,We have no idea what the problem could be, but can assist you in narrowing it down and providing us information that we can target some items for improvment.
You can run through these User Tips
..Step by Step to fix your Mac
Then read these two and provide the requested information here for a better software evaluation by us.
Help us to help you on these forums
We can't see your machine, so the more information about it the better as we can instruct how to tune the entire machine up.