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How do I delete C:program files (x86)/common files/apple ?
There is a prompt which says that the folder or file is in use in another program.
I am trying to uninstall all Apple progams as suggested by apple support because iTunes won't communicate with my iPod
Hello RooDogg,
Thanks for the question. It sounds like there may be a program or service still running that is utilizing this folder. You can double check by making sure the 6 components are uninstalled from the Control Panel:
http://support.apple.com/kb/HT1923
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
If the above are already uninstalled, restart your computer and then confirm that the C:\Program Files\Common Files\Apple\ can be removed. If it cannot, follow the additional steps at the bottom of the article (referring to iPodService.exe).
Thanks,
Matt M.
Thanks Matt. I have followed this guidance but it still has not fixed the problem. My PC has gone back to my local technician as I have run out of solutions.
How do I delete C:program files (x86)/common files/apple
