Internet speed problems

Internet speed is very low registering about 10 mbps thru Netgear series N modem. Im paying for 30 mbps. When I connect ethernet directly into MacBook Pro the speed is about 28 mbps. How can I get my speed up??

MacBook Pro (13-inch Mid 2010), Mac OS X (10.7.3)

Posted on Jul 22, 2013 5:01 PM

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2 replies

Jul 22, 2013 5:11 PM in response to Honeylamb624

Either contact your ISP or Netgear.


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Try the basics first:

Change your router channel number. Most times this works & is all you have to do.


Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.


System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary.


Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide


http://support.apple.com/kb/HT4628
Wi-Fi: How to troubleshoot Wi-Fi connectivity


http://support.apple.com/kb/HT2712 Using network locations in Mac OS X


Manually provided DNS server addresses are higher priority than DHCP's


http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting


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What to do when you can't connect to the Internet


Also, run the Airport Utility app which is located inside the Utilities folder.


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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.


If using Apple's Airport, please re-post over in one of the AirPort Forums.













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Internet speed problems

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