I cant get my pre-ordered song

I preordered BSE by One Direrection and i payed for it and now it is asking me to buy it again

iPhone 4S, iOS 6.1.3

Posted on Jul 22, 2013 6:05 PM

Reply
1 reply

Jul 25, 2013 6:33 AM in response to asho.smasho

Hello asho.smasho,



Thanks for the question. The following article outlines the procedure of pre-orders and redeeming the download:


Downloading a pre-ordered item


When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.


If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.


iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714



Thanks,


Matt M.

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I cant get my pre-ordered song

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