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My email went blank. I closed down my iPad and it isn't closing down just showing the "working" continuous circling. When link to PC shows unknown error and a number. What do I do?

My email went blank. I closed down my iPad and it isn't closing down just showing the continuous circling "working". When link to PC shows unknown error and a number and unable to do anything with it. What do I do?

iPad 2 Wi-Fi, Windows Vista

Posted on Jul 23, 2013 5:42 AM

Reply
1 reply

Jul 25, 2013 10:06 AM in response to frustrated chick

Hello frustrated chick,


I would be concerned too if my iPad was unresponsive and also unable to connect to iTunes. I found a couple of resources that I think might help with this.


First, I recommend going through the steps in this tutorial to see if it will resolve the issue with your iPad:

Frozen or unresponsive iPad

https://www.apple.com/support/ipad/assistant/ipad/


If you are still not able to use your iPad and get to the step where you have to restore your iPad, I recommend reviewing this article for the specific error code you are getting when you connect your iPad :

iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/ts3694


Thank you for using Apple Support Communities.


Best,

Sheila M.

My email went blank. I closed down my iPad and it isn't closing down just showing the "working" continuous circling. When link to PC shows unknown error and a number. What do I do?

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