Q: My iphone won't connect to itunes or my computer!

You are a legend, I could not work out what was wrong with my phone not connecting to itunes after reading your response on what to do i was fixed and up and running in 10 minutes.

YOU ROCK DUDE

I was having the same issue, and I noticed that my usb cord that I was using to connect my Iphone to my laptop was a little damaged. I changed it out for a new one and it fixed the problem instantly. I would check your cord over before trying anything to extreme, cause it could be something very simple.

dude you saved me how the heck did u figure that out thanks so much!!!!!!!!!!!!!!!!!!!

This helped me with Windows 10.

I tried re-install iTunes before but it didn't work.

thank you this really worked with my windows 10 and iPhone 5s

brilliant! cheers, very helpful!

I discoverd that my WD Passport USB drive was sucking all the power from the USB ports. AS soon as I disconnected my USB drive the iPhone showed up.

thankyou very much..it works in windows 10 too

I have the same problem, the phone is a 6 with the latest software, and my itunes is up to date. The operating system is Windows 10. The computer recognizes my phone and my phone is charging. I have used other cords and it is the same for the other cords. I have used the software to repair the itunes and to uninstall the system and reinstall and nothing. any ideas?

All g, Did what someone said earlier and got it working.

Thanks - this fixed it for me on Windows 10 and iPhone 5.  The drivers folder was in the same place for windows 10: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

I have five different iphones connected to the same iTunes account.  iTunes was recognising four of them, but refused to recognise just one phone.  With the one phone connected to the PC via a cable, the solution above from "Awkwardly Nice" worked first time for me (after several hours of mucking about with other stuff that was getting me nowhere).  Many thanks for your help - much appreciated.

THANK YOU! iTunes recongized my iPhone but claimed it wasn't connected via USB (it was) and it wasn't charging. Going into the device manager and manually updating the driver fixed the issue.

I had the same issue with my new iphone 6 plus. I tried a new apple usb cord but it didn't work.change all the usb port but it didn't work.

Just did what Andgrl89 posted and now it work perfectly. It fixes all the software problems and you won't loos any data stored in the itune.

Andgrl89Feb 7, 2014 11:06 PM Re: My iphone won't connect to itunes or my computer!
Re: My iphone won't connect to itunes or my computer!in response to lll

this can help but there was another page in the apple support communities that i found somewhere that helped. i dont know where it went but i remember what i did.

like you, my iphone was NOT being recognized AT ALL by itunes. i tried a few things here and there and even tried using different ports and cables. that didnt work. but i found this information and it worked for me.

just as a FYI, uninstalling itunes from your computer wont delete any of the stuff you have on it. that stuff is on the computer and just shows up in itunes.

also, im doing this on Windows 8.

ok, so first, you get to your control panel. then go to uninstall program. thereare 5 programs that you will uninstall which is annoying but it worked.

uninstall:

1- iTunes.

2- apple application support

3- apple mobile device support

4- apple software update

5- bonjour

restart your computer. come back to the uninstall program page to make sure those are all uninstalled. then restart your computer again.

now, you can install itunes. then it should prompt to restart computer - do so, or restart if it doesnt prompt.

now try connecting.

i hope that helps. its a pain in the butt, but it helped.

Good Luck!!!