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My sound doesn't work when I watch Instagram, twitter etc videos. But music works. Why?, My sound doesnt work when I watch Instagram, twitter etc videos. But music works. Why?

I've tried to watch Instagram and twitter videos but the sound doesn't work, when I listen to music it works though. And I've tried to adjust the settings but I can't find anything to fix it. This has been a problem ever since I got my phone. 2 months ago

iPhone 4S

Posted on Jul 23, 2013 7:45 AM

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2 replies

Aug 28, 2013 4:43 PM in response to Ashleyanm

http://www.pinssible.com/blog/2013/07/padgram-has-no-sound-when-playing-instagra m-video/


I finally have sound thanks to this site!...


Essentially:

- double tap the home button

- swipe finger to the right & the orange music icon + play controls will appear at the bottom of the screen

- the sound icon will likely have a slash through it, indicating that the sound is muted --> tap the sound icon to remove this slash and turn the sound on


*I also discovered that this set of controls provides quick access to altering screen brightness (located beside the sound icon), as opposed to adjusting it via settings (which is more time consuming)!!




Below are the directions provided on the site I referenced, which I paraphrased and provided additional details to above. Read these if you need further explanation:


"Open iPad “Settings” -> “General”, if “Use Side Switch to: ” is set to “Mute”, then make sure your iPad’s Side Switch is not turned on.


If “Use Side Switch to: ” is set to “Lock Rotation”, then double tap the “Home” button, swipe from left to right on the task bar, until reaching the first page. Make sure the “Sound” icon is not set to Mute."


I hope this solves your sound problem!

Jul 25, 2013 11:24 AM in response to Ashleyanm

Hello there, Ashleyanm.


The following iPhone Troubleshooting Assistant goes over troubleshooting apps purchased through iTunes:


Apple - Support - iPhone - Application Troubleshooting Assistant

http://www.apple.com/support/iphone/assistant/application/


If the issue persists after following this guide, the last page has some additional options to follow.


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro D.

My sound doesn't work when I watch Instagram, twitter etc videos. But music works. Why?, My sound doesnt work when I watch Instagram, twitter etc videos. But music works. Why?

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