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Why wont my usb port in my car read itunes music?

I have a usb port in my Chevy Equinox. When i plug my iphone 4 into the usb port, the display in the car says "no files found". It still plays the music but when i go to press "ok" to erase that message or adjust any setting, the music shuts off and returns to the radio. My wife has the same phone and hers works just fine. Please help me to fix this problem.

iPhone 4 (8GB), iOS 6.1.3

Posted on Jul 23, 2013 9:36 AM

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1 reply

Jul 25, 2013 12:00 PM in response to boomer9030

Hey boomer9030,



Thanks for the question, and welcome to Apple Support Communities.


The following article outlines basic information and troubleshooting steps for car stereo connections:


iOS: Troubleshooting car stereo connections

http://support.apple.com/kb/TS3581


1. Verify compatibility

Contact the manufacturer or refer to your car stereo's user guide to see if your device is compatible.


Note: Some accessories may have limited compatibility. See About iPhone and iPod accessories or About iPad accessories for more information.


[...]



Thanks,


Matt M.

Why wont my usb port in my car read itunes music?

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