HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Learn about Mac App Store: Frequently Asked Questions (FAQ)

Sajeed.f

Level 1 (0 points)

Q: I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

iPhone 5, iOS 6.1.4

Posted on Jul 23, 2013 10:21 AM

I have this question too

Q: I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App ... more

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by ariel s,

ariel s Jul 25, 2013 12:01 PM in response to Sajeed.f
Level 4 (1,702 points)

Jul 25, 2013 12:01 PM in response to Sajeed.f

Hi Sajeed.f,

This article has the steps to go through to file such a report:

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933

Cheers!
- Ari
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HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Q: I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

All replies Helpful answers

by ariel s,

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