Some Keys on Right Side of Keyboard Suddenly Stopped Working?

Question

Level 1

25 points

Some Keys on Right Side of Keyboard Suddenly Stopped Working?

Hi, so, this morning, my computer was working fine, but when I got home from work, the L, N, I, O, M, 8, 9, 0, right-hand Shift, Enter/Return, a few other keys are not working at all and when I press the Delete key, it deletes but also makes volume control appear on my screen. No keys on the left hand side are affected, my trackpad is functioning, so I'm not really sure why these keys are no longer working since I haven't dropped or spilled anything on my computer.

I'm not very technical, so I would really appreciate simple, straightforward directions to try and fix the problem!

MacBook-OTHER, Mac OS X (10.6.8)

Posted on Jul 23, 2013 11:49 AM

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Answer 1

Best reply

ikkin82

Level 1

9 points

May 30, 2017 8:43 PM in response to Tea Girl

You might have your Mouse Keys turned on. To test if they are off, press the Option key 5 times and if you see "Mouse Keys Off" your keys should work again. Itit says you just turned "Mouse Keys On", then press Option key 5 times again to shut them off. This just worked for me! Hope it helps!

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Answer 2

jays99

Level 1

8 points

Oct 28, 2017 9:08 AM in response to ikkin82

This worked. I had purchased new keyboards and they all had the same 14 non-working keys. Figured it had to be the computer. Never used mouse keys and didn't know about them. Thanks so much for posting, I was going crazy. Best rergards,

Jay

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Answer 3

jason269

Community Specialist

Jul 25, 2013 12:38 PM in response to Tea Girl

Hi, Tea Girl.

Here is a helpful article that will walk you through troubleshooting the issue with your keyboard not responding.

One or more keys on the keyboard do not respond

http://support.apple.com/kb/ts1381

Regards,

Jason H.

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